About

Studios Vis a Vis is a small urban boutique spa located in Toronto’s Little Italy. We are situated on the north side of the legendary College St. just east of Ossington Ave. We’ve been serving the community for over 30 years and are proud to be one of Toronto’s oldest spas. Our ambiance is best described as being classy yet cosy and intimate without all the pretentiousness of a regular spa. All our aestheticians are professionally trained, have many years of experience and regularly attend continuing education seminars and courses in North America and Europe.

We are passionate about skincare!

Our skincare services include the latest in Laser Hair Removal, Microdermabrasion, and Clinical Facials Treatment. We offer premium quality skin care products from France and the U.S. including Yonka, GM Collin, Darphin, Guinot, Phytomer, RGR Pharma, Rejudicare, Tizo, DCL, Institut Dermed, Jane Iredale and Innovative Skincare Clinical. All our foot and hand care services use Gehwol, CND Shellac, OPI polish and gel colour. Studios Vis a Vis guarantees the use of ONLY premium quality products in all our spa services provided. We focus on the quality of our work and we do not cut corners.

We Support

We support the following: Community Fund Raising Events - Breast Cancer Society - World Vision Red Cross - MS Society - Women’s Shelters & more

Spa Etiquette

Please arrive 15 minutes prior to your appointment to ensure that the quality of service is not compromised. Late arrivals limit the time of your treatment. The use of cell phones is not permitted to preserve our tranquil environment. Children under 14 are not allowed into the spa or treatment rooms without parental supervision. This is due to the safety of your children and to maintain a relaxed and quite environment for all our clients. We are not responsible for any personal belongings left unattended as well as personal parking.

Sterilization

We’re germaphobes! We’re a bit OCD with cleaning. We guarantee the highest stands of sterilization techniques possible with every service provided. We use disposable nail and foot files, buffers, and spatulas. All tools are properly washed, soaked with a disinfectant and sterilized. We exceed public health recommendations. All treatment rooms are cleaned and disinfected thoroughly daily.

Appointments

Cancellations

Please give us a 24 hour notice of any appointment cancellations to avoid the cancellation fee.  We require a 24 hour cancellation notice for appointment cancellations or a 50% charge (50% of your total services cancelled) will apply or be applied to your gift certificate.  We really dislike enforcing this policy, however, we are appointment based and any last minute cancellations are costly. It is difficult to replace appointment slot at the last minute, this results in a loss for the business and the aesthetician. Please be mindful of last minute cancellations. We offer courtesy appointment reminder calls which are the perfect opportunity to inform us of any cancellations.

Late Arrivals

Please inform us as soon as you can of any late arrivals. We will try our best to accommodate you. If rebooking or cancellation is required due to a late arrival, applicable charges may apply.

 

Vis a Vis Shop Online Policy

 

FREE SHIPPING OVER $100*

(*Before tax. Domestic orders only)

 

Shipping & Processing

We currently only to ship to Canada, we do not ship internationally. We ship through Canada Post. Please allow 3-5 days for orders to be processed and 1-7 days for orders to be delivered.

Out of Stock Items

We'll notify you via email if an item from your order is out-of-stock. Any out-of-stock items will ship separately once they become available, typically within 10 business days. There are no additional shipping charges. If you have questions, please contact us immediately.

Damaged Products

We will replace any item damaged during shipment once the item has been returned to us. Damaged items must be returned to us in the original package with original packing materials. Any complaint regarding your delivered order (missing product, incorrect product, damage etc.) must be made within 3 days of receipt of the parcel.

Return Policy

We do not offer any refunds or exchanges on products and/or gift certificates. Please note that while we do stand behind the quality of our products we cannot guarantee specific results. Results can vary as products can have different results from one person to another.

Allergic Reaction

If you experience an allergic reaction to any product this must be reported within 48 hours of use. We will provide an exchange for the individual product if an allergic reaction has been confirmed. *A doctor's note and or photos may be required. Information listed about the products on this website is based on information provided from the individual product manufacturer.

Gift with Purchase

These offers are only available while quantities last and cannot be combined with any other promotional offer. Not available on previous purchases.                                                                                        

Payments

We accept payments through Paypal, Visa, Mastercard and American Express

 

If you have any other questions or concerns, Please feel free to contact us immediately:
Email: skincare@studiovisavis.com

Phone: 416.537.3232

or through our contact us button!